• 24-Months on our Certified Range.

    Devices under the 'certified' grading category only.

  • 15-Months on our Refurbished Range.

    Our refurbished range are devices graded as 'Excellent' or 'Good'.

  • 3-Months on our Clearance Range.

    These are the listings which have 'CLEARANCE' written in the description of the product, and are often heavily discounted.

What is Covered? ✔️

  • ➡️

    Our warranty covers any faults that may arise from normal use, including:

  • ➡️

    Battery performance issues (excessive drain, rapid shutdowns, etc.)

  • ➡️

    Touchscreen or display faults

  • ➡️

    Camera, microphone, or speaker issues

  • ➡️

    Charging port or power-related problems

  • ➡️

    Internal hardware failures (not caused by external damage)

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What ISN'T covered ❌

  • ➡️

    To keep things transparent, here’s what’s not covered under warranty:

  • ➡️

    Accidental damage (cracks, drops, liquid damage, etc.)

  • ➡️

    Damage from misuse or third-party repairs

  • ➡️

    General wear and tear (scratches, small marks, etc.)

  • Need to make a claim?

    Tell us about the issue and we'll get right to it.

    Warranty Claim 
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Need to Make a Warranty Claim?

If you’re having issues with your device, just get in touch with us.

Most claims are resolved quickly and pain-free — we’ll guide you through the process step-by-step.


Contact us: Send us a message or call us on 01440 840 844

Proof of purchase is required, and warranty only applies to the original buyer.

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