Introduction
Welcome to Calatech’s Privacy Policy. Your privacy is critically important to us, and we are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your information when you visit our website www.calatech.co.uk.

 

1. Information Collection

 

What We Collect:

• Personal Information: We collect personal information when you provide it to us. This may include your name, email address, phone number, and shipping address.
• Usage Data: We automatically collect information on how our services are accessed and used. This may include your IP address, browser type, browser version, the pages you visit on our site, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Payment Information: When you make a purchase, we collect payment details necessary to process your order. This may include credit card information, billing address, and other financial data.
• Device Information: We may collect information about the device you use to access our services, including the device's unique ID, operating system, and other diagnostic data.

 

2. Use of Information

How We Use Your Information:

• To provide and maintain our service.
• To notify you about changes to our service.
• To allow you to participate in interactive features when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our service.
• To monitor the usage of our service.
• To detect, prevent, and address technical issues.
• To process transactions and manage orders.
• To send promotional and marketing communications, with your consent.

 

3. Sharing of Information

With Whom We Share Your Data:

• Third-Party Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, customer support, analytics, email delivery). These third parties have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Obligations: We may disclose your information where required by law or subpoena.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
• With Your Consent: We may share your information with others if you give us explicit permission to do so.

 

4. Your Data Protection Rights

What Are Your Rights:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

5. Security of Your Information

How We Protect Your Data:

We take the security of your data seriously and use suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect. This includes encryption, firewalls, and secure access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

 

6. Cookies and Tracking Technologies

Use of Cookies:

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

 

7. Changes to This Privacy Policy

Future Changes:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

 

8. Contact Us

How to Reach Us:

If you have any questions about this Privacy Policy, please contact us at hello@calatech.co.uk.