The Reality of Substandard Refurbishments

We're not saying that every other phone shop is the same—because they're not. But let's be honest, the good ones are few and far between.

The second-hand and refurbished phone industry can be a minefield, with small details that often get overlooked—details that make all the difference when you’re investing in a premium device. We believe in bringing clarity to this industry, making sure you know exactly what to expect and receive as a minimum standard.

Common Shortcuts and Their Consequences

Unfortunately, too many people get caught out with low-quality refurbishments that don’t stand the test of time.

Here are some common malpractices and their downsides:

• Fitting LCDs to OLED Phones: To cut costs, some refurbishers replace original OLED displays with cheaper LCD ones. This not only compromises the visual and touch experience but also reduces the resale value of the phone. Additionally, LCD screens require more power to operate, which can significantly impact your battery life. If you’ve noticed a substantial decrease in battery performance after a screen replacement, this might be the reason.
  
  
• Omitting Brackets and Screws: Leaving out essential components like brackets and screws can lead to internal movement or misalignment, risking further damage to the device.
  
  
• Ignoring Adhesive Seals: Not replacing the adhesive seals during screen replacements compromises the phone’s structural integrity and its resistance to water and dust, making it vulnerable to damage from everyday accidents.
  
  

Our Commitment to Excellence

We don’t cut corners, especially when it comes to mobile phones. With most high-end devices costing upwards of £1,000 brand new, these aren’t cheap, throwaway products—they’re essential to our daily lives. Here at Calatech, every device we refurbish meets the highest standards so you can buy with confidence, knowing exactly what you’re getting:

• Original Device, No Repairs: Our 'Certified' condition category means that the device you are buying is completely original, as it left the factory. No parts have been repaired or replaced.
  
  
• High-Quality Parts: On our 'Refurbished' devices, we only use the best quality parts that match or exceed the original specifications.
  
  
• Transparent Processes: We provide detailed information about the refurbishment process, so you know exactly what has been done to your device.
  
  
• Customer Support: Our team is here to support you before, during, and after your purchase. If something doesn't meet your expectations, we’re here to make it right.